It was a phishing email that, if I wasn’t paying attention, might have caused me a lot of heartache. Just this past week, I received an email that appeared to be from LinkedIn and it wasn’t. With the most recent attacks on the computer networks of Merck, the Ukraine government and thousands of other companies, it’s become increasingly important to be vigilant about what comes into our computers and how we handle them.
Chapter 03: Face-to-Face Vs.Every day there are emails landing in my junk folder that are phishing emails.Chapter 02: The Seven Keys to a Powerful Network (27).Try or the Using LinkedIn category on LinkedIn Answers. If something’s actually broken, that won’t help, but if it’s just a matter of figuring out how to do something, or if it even can be done, other LinkedIn users are pretty helpful. There’s also a list of LinkedIn employees on Twitter.Ĥ. Based on the comments, though, good luck actually talking to technical support.Ģ. According to, LinkedIn’s phone number is 65, then press 5 to reach a live person. If you don’t get the response you need, here are some additional ways to try to escalate your issue:ġ. What happens then? Well, LinkedIn isn’t known for their customer service - nice enough people once you get to someone, but they’re massively understaffed and overloaded. You can even attach a file if needed, such as a screenshot of the problem: That will finally put you on a contact form that will allow you to submit your question to customer service.
Once you do, now at the top of the page there will be an Ask Customer Service tab (why it’s not there on the first page is a mystery to me, but it isn’t):Ĥ. At this point, click on any of the FAQ entries – doesn’t matter which one. This takes you to the LinkedIn Customer Service Center, where they invite you to first try to help yourself:ģ. Scroll down to the bottom of any page on LinkedIn:Ģ.
I won’t bore you with all the dead-ends I tried that didn’t work.let me just show you what did:ġ. It actually took me a couple of minutes to figure out. I had my attention called to this issue on Twitter today: Also, if you don’t get any response at the link above, there are some ideas on how to escalate your issue at the end of the post. If you’d like to see how to find it for yourself, read on. First off, let me say that it’s ludicrous that this even merits a blog post, but LinkedIn has so obfuscated the process that it takes a lot of digging to find it.
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